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Meet Your #EQManchester Team: Sadie O’Toole

As we look forward to welcoming you back to Exchange Quay, we wanted to take a moment to speak with our wonderful team and let you get to know them a little better…

What is your role at Exchange Quay?

SO: Assistant Building Manager

Tell us a bit more about your day job

SO: My role is to assist the Estates Manager (Paula) in making sure the site is a clean, safe and enjoyable place to work. I liaise with contractors to book in planned maintenance works on site, answer customer queries and make sure the we are up to date on the statutory compliance, to name a few.

What do you think makes a good working environment? What are the key components?

SO: I believe that everyone has different opinions on what makes their working environment a good working environment. I believe that a workspace should be positive, somewhere you feel that you can approach others for help when needed. If the environment you are working in is positive, I feel I am more inclined to be happy and therefore more productive.

What makes Exchange Quay stand out as a great place to work?

SO: The community feel! I find that it’s nice to get out and about on the Estate and when I do, there’s always somebody to let onto or say hello to, whether this is going into the building and speaking to the front of house concierge, or popping into the Café on the Quay for some lunch.

What up and coming plans/initiatives for the EQ office campus are you most excited about?

SO: EV pods! I have been thinking for some time if I should ‘go green’ and get an electric car. With the ability to charge my car right on the doorstep of the office is a fantastic amenity knowing that my car will be safe and secure while it charges.

Tell us something about Exchange Quay that people may not know

SO: Exchange Quay has its very own tram stop which was built in 1999

Quick fire questions….

What’s your favourite thing about your job?

My favourite thing is that every day is different, one day I could be catching up on my filing, and the next getting involved in an event on site.

What’s your favourite thing about Manchester?

Everything you need is right on your doorstep, Shopping – check! Days out – check! Nightlife – check! Giant bees – check!

What’s the best thing about Exchange Quay?

The community

Meet Your #EQManchester Team: Paula Tidmarsh

As we look forward to welcoming you back to Exchange Quay, we wanted to take a moment to speak with our wonderful team and let you get to know them a little better…

What is your role at Exchange Quay?

PT: Estates Manager

Tell us a bit more about your day job

PT: My role is to ensure that the customer experience at Exchange Quay is enjoyable and that all the facilities are available. I manage all the personnel on Exchange Quay that you may or may not see, these guys ensure that your facilities are clean, that the heating and cooling within your office is running smoothly and that the external areas are kept in an excellent condition – we obviously do a lot more, but the above is only a small sample of what we do. We work behind the scenes to ensure that the day to day experience of all our customers is pleasant and hassle free.

What do you think makes a good working environment? What are the key components?

PT: Communication, and that customers know that we have an open-door policy if they have any queries. We work in partnership with all our customers and contractors, it is a cliché, but we are a happy family on Exchange Quay, whereby everyone understands what everyone does and who to turn to when tasks need to be completed.

What makes Exchange Quay stand out as a great place to work?

PT: Everyone who works on Exchange Quay! When it is a sunny day and you take a walk around site, you see people talking, sitting on the benches, chairs and grass enjoying the sunshine, it is a really great place to work. With all the amenities we currently have on site, we can accommodate virtually all requirements. People talk to each other when you walk past, which is brilliant.

What up and coming plans/initiatives for the EQ office campus are you most excited about?

PT: We have work perks, which we receive on a regular basis, these are free items, which are distributed, they are a great treat. We are also installing a Beehive; these are just a couple of great things coming to site.

Tell us something about Exchange Quay that people may not know

PT: Number 8 was originally called the World Trade Centre. Due to the tragic events at the World Trade Centre in NYC, the name was removed from the building and it became Number 8.

Quick fire questions….

What’s your favourite thing about your job? The people I work with.

What’s your favourite thing about Manchester? The buzz about the place.

What’s the best thing about Exchange Quay? The environment and especially the team I work with