By Les Lang, Director, Till AM – investment managers for Exchange Quay
The future of work isn’t created overnight. It takes vision, long-term investment, and a commitment to evolving alongside the needs of modern businesses.
That’s exactly what’s happening at Exchange Quay – where a major office asset is being actively transformed into a smarter, more sustainable, and more diverse workplace campus designed to enhance the experience for existing and next generation occupiers.
This isn’t just refurbishment. It’s strategic repositioning.
Attracting a broader, global occupier mix. Today’s campus must work for everyone from fast-growing SMEs to established global organisations. Exchange Quay’s ongoing investment programme is delivering that flexibility at scale.
Alongside traditional office space, the campus offers fully fitted suites from 1,000 sq ft upwards, complementing flexible workspace and larger floorplates up to 20,000 sq ft. This diversification allows businesses of all sizes to plug straight into a professional, amenity-rich environment with lease structures that reflect modern working patterns.
The result is a more dynamic business ecosystem – one where ambitious local companies sit alongside national and international occupiers, creating a stronger commercial community across the campus.
Smart buildings: AI-powered performance – A key part of the campus transformation is happening behind the scenes.
Exchange Quay has introduced AI-powered building technology to make its workplaces more efficient, sustainable, and comfortable. Through CSR Sustain’s advanced PEAK platform, HVAC systems are continually optimised using building analytics, with automated fault detection and real-time alerts to maintenance teams.
This intelligent approach delivers reduced energy waste; lower running costs; extended equipment life and more consistent comfort for occupiers. It’s a shift from reactive maintenance to data-driven operational excellence, supporting both occupier experience and ESG performance.
Decarbonising at scale, without disruption. Future-ready campuses must also tackle the carbon challenge head-on. Exchange Quay is delivering a major decarbonisation programme, upgrading significant space from EPC D to EPC B through pragmatic, engineered solutions.
This includes the replacement of gas systems with air source heat pumps, helping to reduce reliance on fossil fuels while modernising building infrastructure. Crucially, these upgrades are being delivered in a way that allows the campus to continue operating; ensuring minimal disruption for occupiers while accelerating progress toward net zero goals.
It’s a practical example of how existing assets can be improved responsibly and at pace.
ESG in action; not just an ambition. These initiatives form part of a broader ESG strategy focused on creating greener, smarter, more efficient workplaces. From energy optimisation to building upgrades and diversified workspace solutions, the campus is being futureproofed on multiple levels -environmental, operational, and commercial.
Investing in a healthy campus community. Transformation isn’t only about buildings; it’s about people.
Exchange Quay’s ongoing focus on workplace wellbeing partnerships and on-site amenities helps create a campus where professional performance and personal wellbeing go hand in hand. Fitness, food, social spaces, and everyday conveniences all contribute to a healthier working routine and a stronger sense of community across occupiers.
This people-first approach supports talent attraction and retention; increasingly critical for businesses choosing where to locate.
A campus built for what’s next. Exchange Quay’s evolution shows how a major office asset can be repositioned for a new era of work; combining flexible, design-led workspace; AI-enabled smart building performance; meaningful decarbonisation; a strong ESG framework and wellbeing-focussed campus culture.
It’s not just about upgrading space. It’s about creating an environment where businesses can grow, people can thrive, and the workplace keeps pace with the future.
Written by:
Les Lang, Director, Till AM – investment managers for Exchange Quay
16/02/2026